My Account is Locked Out

If you try logging in too many times with the incorrect username or password, you will be temporarily locked out of your account. 

If you have forgotten your password, you can request a reset by clicking the "Forgot Your Password" button.

Please note that if you have changed your password you will still be required to wait the full length of the lockout period before being able to login with the new password.

If you are still having troubles please contact support@cimar.co.uk and a member of our support team will be able to assist.