Finding the Gateway Logs
It is useful to reference the gateway logs when configuring integration with your system. They can easily be found in the following file path: ' C:\Program Files\Cimar\gateway\Logs'
(Note: this may be different depending on where the gateway was initially installed)
STEPS TO FINDINGS THE LOGS
1. If possible, paste in the file path above into the search bar of File Explorer. Then skip to step 7
2. Open your C Drive (or the drive your gateway is installed on)
3. Go to 'Program Files'
4. Open the 'Cimar' folder
5. Open the 'gateway' folder
6. Open the 'Logs' folder
- This folder contains many of the logs useful to seeing what the gateway is doing. The most recent logs are contained in the 'log' text file. This file will be saved and renamed with the date automatically at 11:59pm everyday. It may also rename and save itself multiple times throughout the day if the file reaches a certain size.
